Intelligence & customerLoyalty platform
Turn transactions into relationships

Elkanio Quantum: the travel loyalty platform across every vertical you sell

Run a rewards programme that earns on flights, hotels, activities and everything else on the platform, redeems at checkout and reports its liability to finance. Built for OTAs, TMCs and agency networks that want repeat business rather than another price war.

Elkanio QuantumLoyalty platform
01Flexible accrual rulesEarn
02Membership tiersTiers
03Redemption at checkoutBurn
04Partner earn & burnPartners
Runs on Synapse · unified API
Intelligence & customer Cortex Pulse
PillarIntelligence & customer
SupplyEvery booking, every vertical
APIREST, via Synapse
HostingIndia · Singapore · EU · Dubai
Uptime99.99% SLA
The challenge

Competing on price alone

When the only reason to book with you is the cheapest fare, every customer is a one-off. Retention needs recurring value, and bolt-on loyalty tools rarely see the whole booking.

The Quantum answer

Loyalty inside the booking flow

Quantum runs on the same data model as the booking engines, so points accrue on real transactions, redeem at checkout and show up in the customer record everywhere. Tiers, promotions and partners are configured, not coded.

Core capabilities

What Quantum does.

01Earn

Flexible accrual rules

Points by booking value, vertical, supplier, class of service or ancillary. Double points on the content you want to move; caps and exclusions where you need them.

02Tiers

Membership tiers

Silver, Gold, Platinum or your own names, with automatic qualification and requalification, tier benefits such as waived fees or member fares, and expiry rules.

03Burn

Redemption at checkout

Points and cash combined on the same booking with a simple slider in Nova, Nucleus or Orbit. Redemption values and minimums per programme.

04Partners

Partner earn & burn

Connect banks, retailers and other partners so members earn on partner spend or redeem with them, with settlement tracked in Vector.

05Campaigns

Promotions & multipliers

Point multipliers for slow seasons, routes or suppliers, targeted offers by segment, and campaign performance visible in Cortex.

06Finance

Liability & member analytics

Outstanding points and their value carried into Vector; member activity, breakage and redemption rates reported in Cortex.

How it works

From setup to steady state.

  1. 1

    Design the programme

    Currencies, accrual rules, tiers and benefits configured with our team.

  2. 2

    Members earn

    On every booking across the platform, and with partners if you connect them.

  3. 3

    Members redeem

    At checkout, in any channel, with points and cash on the same order.

  4. 4

    Measure and tune

    Liability in Vector, engagement in Cortex, campaigns adjusted from the data.

01

Co-branded partners

Earn and burn with banking and retail partners, settled and reported through the platform.

02

Promotions that move demand

Multipliers and targeted offers for the seasons, routes and suppliers you need to fill.

03

Liability under control

Finance sees outstanding points against transaction volume through the native Vector integration.

Solutions

Where Quantum fits.

Quantum is part of these solution packages. Each combines a few products for one kind of travel business or one business need.

Online travel agencies

Scale search, conversion and ancillaries

See the solution

Customer loyalty & growth

Retention, personalisation, lifetime value

See the solution
Part of the Elkanio platform

One of 12 products on a single core.

Quantum shares its data model, supplier connectivity and customer records with every other Elkanio product. Start with one, add the next without an integration project.

See the full platform
Distribution & booking
Connectivity & supply
Operations & finance
Intelligence & customer
Frequently asked

Questions about Quantum.

What is Elkanio Quantum?

Quantum is a travel loyalty platform. It lets travel brands run points, tiers and rewards programmes across every product they sell.

How are points earned and redeemed?

Accrual rules can be set by booking value, supplier or class of service. Redemption is built into checkout so travellers can combine points and cash on the same booking.

Does Quantum support membership tiers?

Yes. Tiers such as Silver, Gold and Platinum can be configured with automatic qualification and tier-specific benefits.

Can partners take part in the programme?

Yes. Third-party earn and burn partners can be connected so members earn on partner spend or redeem points with them.

How is points liability tracked?

Outstanding points and their value are carried into Vector so finance sees the liability against transaction volume, and Cortex reports member activity and redemption rates.

Ready to give travellers a reason to come back?

Bring your customer base and your margins. We will model a programme and show it in the booking flow.