Elkanio Cluster: group travel booking software for complex itineraries
Coordinate fifty or five thousand travellers from one workspace. Cluster handles supplier quotes, seat and room blocks, passenger data collection, documents, payments and manifests for MICE, pilgrimage, education and sports groups.
Email threads, spreadsheets and deadlines
Group travel means offline negotiation with airlines and hotels, chasing passengers for passports, tracking deposits and release dates, and reconciling who has paid for what. Spreadsheets do not scale and mistakes are expensive.
One workspace per group
Cluster replaces the disparate tools with a group itinerary builder. Request quotes, hold blocks, collect traveller data through secure links, take split or master payments and generate the documents suppliers and ground teams need.
What Cluster does.
Supplier quotes & blocks
Send group requests to airlines and hoteliers from the workspace, compare responses, accept a quote and convert it into a held block with its deposit and release dates.
Passenger data collection
Secure links let group leaders or each traveller enter names, passports, meal and seat preferences and visa documents themselves, with completion tracked per group.
Split payments & master invoicing
One master invoice, individual payment links per traveller, or a mix. Deposits, instalments and balances tracked against the block and reconciled in Vector.
Block management
Seats and rooms held as blocks, names assigned as travellers are confirmed, and unsold inventory released before penalty dates with alerts ahead of each deadline.
Rooming lists & manifests
Rooming lists, passenger manifests, meal and seat lists and transfer schedules generated from collected data and shared with suppliers and ground handlers.
Document tracking
Passport, visa and consent documents tracked per traveller with expiry checks, missing-item reminders and a completion view for the whole group.
From setup to steady state.
- 1
Build the itinerary
Origins, dates, flights, hotels, transfers and activities for the group, with options where needed.
- 2
Quote and hold
Request supplier quotes, accept the best and hold blocks with their deposit and release dates.
- 3
Collect travellers
Send links for details, documents and preferences. Watch completion per group.
- 4
Pay, ticket, travel
Collect payments, assign names, ticket and issue vouchers, and hand manifests to ground teams.
MICE & corporate retreats
Multiple origin cities converging on one destination, with per-traveller flights and shared hotels and events.
Pilgrimage travel
Large groups, strict document requirements and multi-stage visa tracking handled in one workspace.
Educational & sports tours
Chaperone assignments, minor reporting and custom rooming rules built into the group.
Who runs Cluster.
MICE and event organisers
Conferences, incentives and retreats where travellers arrive from many cities and share hotels and events.
Pilgrimage and religious tour operators
High volumes, fixed departure dates and document-heavy processing with multiple checkpoints.
Education and sports travel
School, university and team travel with chaperones, rooming rules and parent or guardian payment links.
One of 12 products on a single core.
Cluster shares its data model, supplier connectivity and customer records with every other Elkanio product. Start with one, add the next without an integration project.
See the full platformQuestions about Cluster.
What is Elkanio Cluster?
Cluster is group travel booking software. It manages group blocks, supplier quotes, passenger data collection and payments for groups of any size.
How does Cluster collect passenger details?
Group leaders or individual travellers receive secure links to enter their own details and documents, replacing spreadsheets and email threads.
Can groups pay separately?
Yes. Cluster supports a single master invoice or split payments where each traveller pays their own share against the group booking.
Does Cluster manage seat and room blocks?
Yes. Blocks are held with their deposit and release dates, names are assigned as travellers are collected, and unsold inventory is released before penalty dates.
What documents does Cluster produce for suppliers and ground teams?
Rooming lists, passenger manifests, meal and seat preference lists and document status reports are generated from the collected data and can be shared with airlines, hotels and ground handlers.
Ready to run groups without the spreadsheet?
Bring a recent group and we will walk it through Cluster end to end, from quote to manifest.